Job Summary:

Handles all hotel related operations during the night shift including all night audit functions and responsibilities.

Primary Responsibilities:

1. Maintain office during the night shift hours (usually 11:00 p.m. to 7:00 a.m.) and handle telephone calls to the office, and any guest requests and concerns.
2. Perform Night Audit of Qantel computer system when computer boots up in early morning.
3. Audit all payment of day's
4. Accounting activities of the hotel, including credit card balance and sending of credit card batch to bank.
5. Handle any pending posting from the previous shifts and from the current shift.
6. Handle any room and limousine reservations calls during the shift.
7. Post all advance deposits during the shift.
8. Refund those applicable.
9. Charge no-shows.
10. Charge late cancellations.
11. Handle wake-up call requests. Handle guest correspondence.
12. Settle any hanging balances of hotel accounts.
13. Check-in and check-out any guests as necessary.
14. Maintain effective communication between the evening shift and the morning shift and other departments.
15. Comply with all Fisher Island standards with regard to grooming, conduct, policies and procedures.
16. Complete all other duties and responsibilities as necessary as assigned by supervisor.

Education/Skills/Work Experience Required:

• High School Diploma or equivalent.
• Night Audit experience preferred.

Working Conditions:

• Indoor, office environment.